Design the sales-to-CS handoff process after a deal closes - what data transfers, when, in what artifact, and who is accountable - producing a handoff spec w…
Install the skill above, then run this in your AI tool:
/sales-to-cs-handoff <your description>
About
Design the process that moves a customer from the seller who won them to the owner who keeps them. Lincoln Murphy's diagnosis frames the stakes: "Customers hate three things: surprises, uncertainty, and repeating themselves" - and a poor handoff delivers all three before the customer's first call with CS. He attributes customers ghosting during onboarding "100% of the time" to a poorly designed - or not-designed-at-all - sales handoff process.
Source
What gets added to your project
Preview every file this package writes on install before you run the command above.
Add this badge to a GitHub README so readers can open the package page and install the same version.
[](https://www.aipm-registry.com/skills/mbfinotti/sales-to-cs-handoff/1.0.0?utm_source=github&utm_medium=readme&utm_campaign=package_badge)
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AI assistant context
What this skill is for
@mbfinotti/sales-to-cs-handoff@1.0.0 is an AIPM skill package for All tools. Use it when a project needs the reusable AI behavior described as: Design the sales-to-CS handoff process after a deal closes - what data transfers, when, in what artifact, and who is accountable - producing a handoff spec with a gated closed-won trigger, a required handoff packet, timing SLAs, a kickof...
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Run aipm add @mbfinotti/sales-to-cs-handoff@1.0.0 in a project that has AIPM initialized.
Supported tools
@mbfinotti/sales-to-cs-handoff@1.0.0 supports All tools.
Before installing
AIPM skills can add files to your project. Review the package name, target, description, license, and publisher before installing. Use a clean branch when trying a new skill.